Frequently Asked Questions

Everything you need to know about shopping with Flow Designs.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a prepaid return label.

How do I find my correct size?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as our fits range from slim to oversized depending on the collection.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

Flow Designs is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we ensure all our factory partners meet fair labor standards.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we begin processing orders immediately. You have a 60-minute window after checkout to request a cancellation or address change via our live chat or support email.